MTN Sudan is experiencing a complete network outage after the main switch sites in Manshia and Garden City shut down owing to fuel shortages and grid power cuts.
The operator, in an update to customers, stakeholders and shareholders on Friday said that it is working diligently to resolve the situation as soon as possible.
“The company fully understands the impact this may have on communication needs and extends its apologies for any inconvenience experienced during this challenging time,” MTN Sudan said in its statement, noting that the company remained committed to providing essential communication services while prioritising the safety and well-being of all stakeholders.
“We are working hard with the concerned authorities to find immediate solutions. We appreciate your understanding and patience as we work towards restoring our network and services.”