Komatsu’s Smart Services Centre leveraging data to engender improvements for mining industry

24th July 2024

Komatsu’s Smart Services Centre leveraging data to engender improvements for mining industry

From Creamer Media in Johannesburg, this is the Real Economy Report.

Sashnee Moodley:

Mining and industrial machinery developer and manufacturer Komatsu’s Smart Services Centre, in eMalahleni, is capitalising on data to assist coal mining companies to optimise productivity, ensure reliable equipment, and strive for zero harm, at the lowest possible costs. Tasneem Bulbulia explains.

Tasneem Bulbulia:

The centre combines the company’s old traditional services of field service support and the like, as well as new data-driven services. Komatsu Sales and Services manager Leon Papenfus elaborates.

Komatsu Sales and Services manager Leon Papenfus...

Tasneem Bulbulia:

To ensure that mines are connected, and that data can be collected, Komatsu collaborates with customers to implement the requisite infrastructure at the operations. Papenfus expands.

Komatsu Sales and Services manager Leon Papenfus...

Tasneem Bulbulia:

He also touches on the benefits the centre provides, as well as successes it has enjoyed.

Komatsu Sales and Services manager Leon Papenfus...

Tasneem Bulbulia:

The centre also provides both technical and operational skills development. Papenfus outlines.

Komatsu Sales and Services manager Leon Papenfus...

Sashnee Moodley:

That’s Creamer Media’s Real Economy Report. Join us again next week for more news and insight into South Africa’s real economy. Don’t forget to listen to the audio version of our Engineering News daily email newsletter.