Multi-service group the Goscor Group is extending its offering of cleaning services with the expansion of two of its Port Elizabeth operations, which include Goscor Lift Truck Company (GLTC) and Goscor Cleaning Company (GCC), with the official launch to its new headquarters in Deal Party, Port Elizabeth in May 2013.
Goscor claims that increasing growth in the business meant the company had grown too large for its old premises.
Branch manager for both companies Mike Burley says the new, larger premises were essential to keep up with demand. “Our growth has been phenomenal and the increased space will make it easier for us to give our clients the kind of personal, comprehensive service they have come to expect from Goscor.”
The new premises are more than twice as large as the old premises in Neave township, Port Elizabeth.
The new premises includes a larger warehouse, a bigger and better structured workshop, more office space and a dedicated showroom area for the display of Goscor’s wide range of products – from vacuum cleaners to large lift trucks.
Burley adds that the move will make it possible to bring more machines into the short-term rental fleet, and to increase the number of parts in stockholding, thereby improving parts availability and readiness.
“The much bigger and better-structured workshop also means we will be able to service more machines more quickly. This improved service capacity will clearly translate into even less downtime and increased productivity for our customers,” he says.
With the change to larger premises, an additional technician has also been employed to cater for the increase in volumes.
GLTC MD Darryl Shafto says he is looking forward to even better growth in the region, given the benefits of the new premises. “Appropriate physical conditions are crucial to our business and I know that the new Deal Party premises will make a significant difference,” he says.
Shafto adds that both the cleaning and lift truck businesses provide world-class machines and solutions, but that this would mean nothing without world-class customer service and support.
Goscor Group, which is part of the Imperial Group, has been supplying the local market with industrial equipment and solutions for 29 years. The group has operated in Port Elizabeth for more than 20 years.
GLTC, one of the fastest growing warehouse and logistics companies in South Africa, is the sole provider of lift truck brands such as Crown, Doosan and Bendi.
Goscor Cleaning Equipment provides industrial cleaning solutions across a vast range of applications with product brands that include Tennant, Elgin, Vactor, Guzzler, Ghibli, Delfin and Maer.